Develop essential communication competencies that drive workplace effectiveness, foster meaningful professional relationships, and enhance overall productivity.
1-day (8 hours)
Malaysia (or SEA)
HRD Corp Claimable
Min 5 pax
Training Highlights
Interactive learning & role-playing
Case studies & real-life applications
Take-home resources
Certificate of completion
Team leaders, managers or professionals seeking
to enhance emotional intelligence and workplace
awareness
All employees who want to leverage empathy and
emotional awareness to better understand colleague
and client needs and increase professional
effectiveness.
In today’s interconnected business landscape, effective communication stands as the cornerstone of organisational success, team collaboration, and professional advancement. This comprehensive full-day workshop focuses on developing essential communication competencies that drive workplace effectiveness, foster meaningful professional relationships, and enhance overall productivity.
Participants will explore various communication styles, master active listening techniques, and develop skills in verbal, non-verbal, and written communication. Through practical exercises and real-world applications, attendees will learn to navigate difficult conversations, provide constructive feedback, and communicate with clarity and impact across diverse workplace contexts and stakeholder groups.


Develop Emotional Agility
Master the core skills of self-awareness and self-regulation. Turn emotional intelligence from a concept into your most powerful professional asset.

Lead with Influence & Impact
Stay composed under pressure and guide your team through any challenge. Use EQ to elevate your influence, boost performance, and drive sustainable results.

Transform Team Dynamics
Navigate conflict with confidence and build high-trust connections. Foster a resilient, collaborative team environment where people & performance thrive.
Learning Outcomes
Define mental health and identify common workplace mental health conditions and their impact.
Recognise early warning signs, triggers, and risk factors for mental health challenges in colleagues.
Apply emotional intelligence techniques to
handle challenging workplace interactions and
resolve conflicts effectively.
Implement emotional regulation techniques to
maintain composure and professionalism during
high-stress situations
Understand what EQ is, why it matters, and how emotional literacy impacts everyday life and work.
Explore the 5 core emotions, how they show up in the body, and what they reveal about us.
Learn how self-awareness, empathy, and social competence drive career growth and workplace harmony.
Gain practical tools to self-regulate, stay resilient, and navigate challenges with emotional agility.
Discover your core values and apply EQ to lead, build trust, and strengthen relationships.
Consolidate learning, share takeaways, and create a personal EQ action plan.
Schedule a free consultation with us if you'd like to bring this training program to your workplace.
Company Name
Contact Person
Contact Number
100% Claimable
Under the HRD Corp Levy Scheme
Customised Training Proposal
Program is customisable to your industry and organisation Receive a tailored training solution with timeline and investment
We respond within 1 business day
A Malaysian-based coaching and training collective specialising in soft skills, communications and holistic wellbeing across professional and personal domains. From the Greek (/ˈfaɪˈsɪs/) meaning "becoming" or "to grow."
Kuala Lumpur, Malaysia

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