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100% HRDC CLAIMABLE

Emotional Intelligence (EQ) in the Workplace

Equip your team with the emotional agility to handle life’s challenges, build stronger relationships, and sustain performance where it matters most - at work and beyond.

  • Half day or 1-day (8 hours)

  • Malaysia (or SEA)

  • HRD Corp Claimable

  • Min 5 pax

  • Training Highlights

  • Interactive learning & role-playing

  • Case studies & real-life applications

  • Take-home resources

  • Certificate of completion

Who Should Attend This Training

  • Team leaders, managers or professionals seeking

    to enhance emotional intelligence and workplace

    awareness

  • All employees who want to leverage empathy and

    emotional awareness to better understand colleague

    and client needs and increase professional

    effectiveness.

Why Emotional Intelligence Training
Matters in Malaysian Workplaces

In today’s fast-moving world, Emotional Intelligence (EQ) is no longer just a “nice-to-have”. It’s a vital skill for navigating complexity, fostering collaboration, and creating positive experiences in everyday work and life.

This training program explores and dives into the core components of EQ and translates them into practical skills: building self-awareness, strengthening self-regulation, improving communication, and deepening empathy and motivation.

Through interactive sessions and real-life scenarios, participants will learn how to manage stress effectively, connect with colleagues and clients more meaningfully, and nurture healthier team dynamics, leading to stronger relationships, greater resilience, and sustainable success in today’s evolving workplace culture.

A diverse team of professionals in a modern office engaged in a positive, collaborative discussion, demonstrating emotional intelligence in the workplace.

Develop Emotional Agility

Master the core skills of self-awareness and self-regulation. Turn emotional intelligence from a concept into your most powerful professional asset.

Lead with Influence & Impact

Stay composed under pressure and guide your team through any challenge. Use EQ to elevate your influence, boost performance, and drive sustainable results.

Transform Team Dynamics

Navigate conflict with confidence and build high-trust connections. Foster a resilient, collaborative team environment where people & performance thrive.

Learning Outcomes

  • Define mental health and identify common workplace mental health conditions and their impact.

  • Recognise early warning signs, triggers, and risk factors for mental health challenges in colleagues.

  • Apply emotional intelligence techniques to

    handle challenging workplace interactions and

    resolve conflicts effectively.

  • Implement emotional regulation techniques to

    maintain composure and professionalism during

    high-stress situations

Course Outline

Foundations of Emotional Intelligence (EQ)
  • Understand what EQ is, why it matters, and how emotional literacy impacts everyday life and work.

Understanding Emotions: The Language of Mind & Body
  • Explore the 5 core emotions, how they show up in the body, and what they reveal about us.

EQ in Professional Success & Relationships
  • Learn how self-awareness, empathy, and social competence drive career growth and workplace harmony.

Managing Your Emotions & Building Agility
  • Gain practical tools to self-regulate, stay resilient, and navigate challenges with emotional agility.

Living Into Our Values & Leading with EQ
  • Discover your core values and apply EQ to lead, build trust, and strengthen relationships.

Integration and Closure
  • Consolidate learning, share takeaways, and create a personal EQ action plan.

Ready to Get Started?

Upskill Your Team

Schedule a free consultation with us if you'd like to bring this training program to your workplace.

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HRDC Claimable Program

  • 100% Claimable
    Under the HRD Corp Levy Scheme

  • Customised Training Proposal

    Program is customisable to your industry and organisation Receive a tailored training solution with timeline and investment

Prefer to Talk Directly?

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A Malaysian-based coaching and training collective specialising in soft skills, communications and holistic wellbeing across professional and personal domains. From the Greek (/ˈfaɪˈsɪs/) meaning "becoming" or "to grow."

Kuala Lumpur, Malaysia

hello@physis.global

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